Fri Jan 11 '19 Announcement
almost 6 years ago
– Fri, Jan 11, 2019 at 12:20:40 PM
Hello Manu’s,?
As we all welcome 2019 with hope, we are thanking you for the opportunities you have given to us and wish a better New Year for you and your loved ones.❤️
We set the journey to develop a ground breaking product and to do that we needed innovators and collaborators; to work together to make it possible and we can’t express how thankful the community has been to us.?
CLIK + is a project with more features to come, and your continued feedback and innovative ideas will make it possible. ?
We want to also express a big thank you to all the backers that joined the beta testing program and for all your help still supporting us with feedback and ideas.
Shout out to:
Charles, John, Manu, Mike, Yuichi Saito, Doug, Will and everyone that joined the development team.
Many thanks for your contributions and time.?
Crowdfunding is where people pledge to make an innovation project possible and every single pledge from $1 ?to thousands played a major part in the development of CLIK +.
From, paying for packaging, tooling, electronic parts, factory workers, insurance, certification, third-party development teams and production. We thank you all and there is more to come!
Our next goal is to work with our couriers and factory to ensure all those yet to get their earbuds get it in the next coming months.?
As we prepare to start implementing all the amazing features, we will be switching to a support fast edge computing system with the help of Amazon. Therefore there will be a slight service disruption for around 48 hours when the time comes and we do apologise in advance for that. It’s to help provide better service for you to enjoy CLIK + fully.
Below are details
- 19th – 21st Jan. Major system migration—service disruption during this time.
Road map for feature releases and bug fixes are as follows:
- Mymanu play (music player ) connecting issues
- LED customization
- Firmware update to support latest smartphone and to fix unstable connection with some batches
- Offline translation
- Online speed optimization
- Support for other Asian regions: China etc.
- Aural notification
- CLIK + custom EQ for high fidelity sound
We will be back next week. For any technical support email [email protected] our new support member will also be here to help from next week.
Thanks again,
Team Mymanu?
Sat Dec 22 '18 Announcement
almost 6 years ago
– Sat, Dec 22, 2018 at 04:40:29 AM
Dear Manu’s
We Wish you all the best this holiday season and throughout the year.?
We want to thank all those who have reached out to us for their amazing feedback and suggestions on CLIK +.?
Things are going to get super exciting in the new year if we implement even half of your suggestions and feedback ? .
Since shipping kicked off, we’ve already finalized and we are now testing the following updates:
- Offline translation
- Support in other Asian countries
- Bug fixing for IOS users
- Translation speed
For those who had special requests or the white version. Most of these have already been dispatched. Always use Backer kit to check updates.
Important shipping to Taiwan and part of Asia:
Please make sure you have the right ID card same as the name on your packaging. All those whom we have emailed to submit a Photo ID for your product to be cleared due to their country policy, please do so, as to avoid return especially those in Taiwan, Japan and China. We’ve already had about 30 products returned due to failed ID verification and wrong address submission etc.
For shipping information including retrieving tracking info, please go to the login on your backer kick account here: ? https://mymanuclik.backerkit.com
For any queries always email us at? [email protected] for a faster response but for those who prefer commenting, we are hiring a new team to help address all your concerns.
We will be releasing our roadmap of CLIK + UPDATES in the new year.?
Remember, CLIK + is like a little computer and there are exciting hidden features yet to be released.
We really appreciate all that you have done to help us get this far, both the positive and the negative. CLIK + wouldn't be possible without you. A big ??
Team Mymanu ❤️
Sat Nov 10 '18 Announcement
about 6 years ago
– Sat, Nov 10, 2018 at 08:07:28 AM
Dear Manu's ?
We’d first love to express our gratitude for supporting the Mymanu CLIK + project and your patience. The issue with the shipping company has finally been resolved and over 1,800 CLIK+ left early last week with more going next week.
For those having issues tracking their orders with DHL, they have advised us that you should use the link below.
https://webtrack.dhlglobalmail.com/
Please ensure you have downloaded and registered with
- Mymanu Play - the operating system. You can set up all your notification and preferences and and start experiencing the High fidelity audio.
What is on its way?
Mymanu Clik+ is a NEW product with over 50 tailor-made components making it the World's most advanced, truly wireless earbuds with live voice translation and most pristine sound quality:
- 100% truly wireless
- NFMI technology for easy pairing
- Smart touch panel to control your music, sound and calls
- Smart microphones for highest voice recognition
- Noise cancelling
- Aural notification
- Charging case for phone and earbuds
Dedicated translation App (Mymanu Translate) and operating system (Mymanu Play)
Key functions and how to setup:
We have created videos and support document to help you use Clik+: https://mymanu.com/support/kb/mymanu-clik-documentation/
Troubleshooting page: https://mymanu.com/support/
Feedback
We would love it if you could share your experience and pictures of using Mymanu Clik+ with us and your friends. Feel free to take your best photo and tag us on social media and email your feedback to me personally. Look out for the competition we also run on a regular basis.
We will contact you in a couple of weeks to see how you get on.
Keep celebrating,
Team mymanu ❤
Thu Sep 20 '18 Announcement
about 6 years ago
– Thu, Sep 20, 2018 at 02:17:14 AM
Dear Manu’s
Apologies for the long overdue update.
We understand backing a project on Crowdfunding can be very frustrating when delays happen or products are not delivered on time. Unfortunately, the majority of entrepreneurs who collaborate with backers to develop and manufacture breakthrough technologies and hardware are faced with many technical and logistics issues - it is almost impossible to avoid them all.
Mymanu is no exception. Mymanu CLIK + is the World’s most advanced earbuds with live voice translation and most pristine sound quality. We promised a unique product and had to develop everything from scratch. This caused development and manufacturing delays. All the products are manufactured and dispatched from our warehouse a couple of weeks ago. ? but we are facing another challenge from getting all the multiple dropships sorted from one of our suppliers which is causing delays. ☹
We have worked tirelessly day and night for 4 weeks to sort it out. Hopefully, this should be sorted soon.
We would like to thank all the amazing backers who have been supportive, appreciative of the difficulties to bring to market a revolutionary product and understood that Crowdfunding can be a gamble and not a scam.
Please share your love and positive support.
Thank you
Keep celebrating,
Mymanu Team
Fri Aug 17 '18 Announcement
over 6 years ago
– Fri, Aug 17, 2018 at 09:05:56 AM
Dear Manu’s
We just wanted to keep you updated on the progress to ship Mymanu Clik +
Do not despair! Your product is on its way
It has been shipped from our manufacturing site to our distribution centre. The shipping companies have now collected them and are now processing them all – slower than expected due to Summer holidays. They have promised us to send us your tracking order by end of next week.
New languages on Android
Our development team is currently making the final touches to the Android- version of Mymanu Translate App. The new 9 languages should be released at the end of the week ?
Special thoughts
We would like to THANK YOU for your on-going support. Without you there would not be Mymanu.
At Mymanu we love music. We would like to dedicate this update to 2 great artists.
Aretha Franklin – The Queen of Soul. Our thoughts go to your family and fans– RIP. Let’s all have RESPECT for each other.
Let us know what your favourite songs of these wonderful artists are.
Keep celebrating,
Mymanu
